01
Booking & scheduling
Build a live treatment calendar around skills, rooms, assets, and capacity—not just time slots.
See the workflowThe Milano platform
One clear view of every operation.
Twenty-two executive-grade capabilities, composed into one cloud platform so every treatment room, therapist, and guest journey runs to the same standard.
A platform that scales with you
Start with a single site. Add complexity, properties, or clinical controls without changing the operating model underneath.
02
Guest 360
Keep preferences, spend history, notes, allergies, and consent together from reservation through return visit.
See the workflow03
Revenue engines
Turn memberships, packages, gift cards, retail, and demand-based pricing into one connected commercial layer.
See the workflow04
Workforce control
Automate commissions, split shifts, service rates, and payroll logic without spreadsheet gymnastics.
See the workflow05
Clinical workflows
Give medi-spa teams secure digital intake, structured charting, and role-aware access.
See the workflow06
Executive visibility
See utilization, retention, revenue, and portfolio performance in a view built for decisions.
See the workflow
The operating difference
The right booking is a coordinated booking.
When a guest chooses a treatment, Milano checks the provider, room, equipment, credential, and capacity rules together. Your team sees what is truly available, and the guest gets a confident answer.
3-way
staff · room · asset sync
0
avoidable double bookings
Built to connect
Your spa, native to the property.
Two-way integrations with the PMS your hotel team already trusts keep identity, reservations, packages, and folio charges aligned.
Infor
Oracle Opera
Maestro
Cloudbeds
WebRez